Last Updated: 11/24/2025
1. Our Commitment
BeSwell 24 is committed to making our website and digital content accessible and usable for older adults, caregivers, and users of all abilities. We aim to follow recognized accessibility guidelines, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and we work toward alignment with applicable accessibility standards such as Section 508.
Accessibility is an ongoing effort, and we are continuously improving the user experience.
2. Accessibility Practices
To support accessibility, we take steps such as:
- Clear and consistent navigation.
- High-contrast text and legible typography.
- Alt text for meaningful images.
- Keyboard-accessible navigation.
- Screen reader–friendly structure.
- Simplified forms and clear instructions.
These measures are implemented to the extent feasible and are reviewed periodically.
3. Accommodations
We provide reasonable accommodations upon request, which may include:
- Large-print or simplified documentation.
- Plain-language versions of selected content.
- Assistance with accessing or navigating key features.
To request an accommodation, email accessibility@beswell24.com. We will respond as promptly as reasonably possible.
4. Compatibility with Assistive Technologies
Our website is designed to be usable with a variety of assistive technologies, including but not limited to:
- Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
- Alternative input devices
- Browser zoom up to 200%
Because assistive technologies evolve over time, compatibility may vary depending on device, browser, or software version.
5. Design Principles to Accommodate Older Adults
BeSwell 24 incorporates design principles intended to support ease of use for older adults, including:
- Clear and concise language
- Predictable and consistent layouts
- Reduced cognitive load
- Minimal scrolling where feasible
- High visual contrast and readability
6. Ongoing Improvements
We regularly review our digital properties and make updates to improve accessibility. Some areas may still be in progress, but enhancements are continuous and prioritized.
7. Reporting Accessibility Issues
If you encounter accessibility barriers or need assistance, please contact us:
- Email: accessibility@beswell24.com
- Phone: 1-800-BESWELL
We welcome feedback and will make reasonable efforts to address concerns.