Last Updated: 11/24/2025
1. Introduction
Welcome to BeSwell 24 (“BeSwell 24,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website, products, subscription plans, and related services (“Services”).
By using our Services, you agree to these Terms. If you do not agree, you may not use our Services.
BeSwell 24 is a Florida Corporation.
2. Eligibility
To use or purchase our Services, you must be at least 18 years old and able to enter into a binding agreement.
Caregivers purchasing on behalf of older adults represent that they are authorized to act on behalf of the end user.
3. Description of Services
BeSwell 24 provides home support, accessibility, assistive technologies, and wellness products available as one-time purchases or through subscription-based services. We also offer non-clinical support services and digital tools designed to help users manage daily living and comfort at home.
All information, guidance, product suggestions, or recommendations—whether provided through the website, assessment tools, communications, or customer support—is for general wellness and informational purposes only.
BeSwell 24 does not provide medical advice, medical device services, diagnosis, treatment, or clinical care. Users should consult qualified healthcare professionals for medical or health-related questions.
4. Subscription Plans and Auto-Renewal
Essential Plan
- Access to core assistive and home-support tools.
- Renews monthly or annually.
- No minimum commitment.
Enhanced Plan
- Access to advanced wellness tools and select device or software integrations that enhance daily living and home support.
- Renews monthly or annually.
- May include promotional minimum-term requirements.
Thrive+ Plan
- Full access to all available assistive tools, digital features, priority support, and applicable device or hardware integrations.
- Renews monthly or annually.
- Promotional pricing may require a minimum commitment.
General Subscription Rules
- All plans automatically renew unless cancelled before the next billing cycle.
- You authorize recurring charges to your designated payment method.
- Upgrades take effect immediately; downgrades take effect at the next billing period.
- You agree to keep payment information accurate and updated.
Additional Subscription Disclaimer
Subscription Services provide general wellness, convenience, and informational support and are not a substitute for emergency services, medical monitoring, or professional caregiving.
5. Product Purchases
Product pricing, descriptions, and availability may change at any time. Orders may be canceled for reasons including availability, errors in information, or suspected fraudulent activity.
Shipping, returns, and warranty guidelines are outlined in our Shipping & Returns Policy.
6. Device Disclaimer
BeSwell 24 recommends or integrates certain third-party assistive technologies. BeSwell 24 does not manufacture, control, operate, maintain, or assume any responsibility for these devices or any associated hardware or software. We are not responsible for device performance, connectivity, alerts, notifications, data accuracy, battery life, or safety outcomes.
All device functionality—including emergency buttons, fall detection, sensors, mobile apps, or automated alerts—is governed solely by the device manufacturer and their terms.
BeSwell 24 does not monitor device activity or guarantee that any device will function without interruption.
7. Health, Medical, and Safety Disclaimer
BeSwell 24 does not offer medical, clinical, diagnostic, or therapeutic services.
We do not evaluate health conditions, monitor vital signs, or provide emergency response. Our products and recommendations may support routines, comfort, accessibility, or organization in daily living, but they are not intended to prevent, detect, or respond to medical or safety emergencies.
The products we market may support routines, safety, or organization, but do not replace medical or emergency services.
In an emergency, users must contact 911.
8. User Responsibilities
Users agree not to misuse the Services, attempt unauthorized access, submit false information, or disrupt or interfere with the functioning of the platform or devices.
Caregivers acting on behalf of another adult represent that they have lawful authority to do so and assume responsibility for decisions made on behalf of the end user.
Users are responsible for ensuring device compatibility, proper setup, connectivity, ongoing maintenance, and safe use of all products.
9. Intellectual Property
All content, logos, product descriptions, website materials, and communications are the property of BeSwell 24 or our licensors and are protected by U.S. intellectual property laws.
Unauthorized use is prohibited.
10. Third-Party Devices, Products, Apps, and Services
Our Services may integrate with or link to third-party websites, applications, or devices. BeSwell 24 is not responsible for third-party content, privacy practices, performance, or terms.
Use of third-party tools is at your own risk.
This includes device alerts, connectivity, data accuracy, and performance, all of which are governed exclusively by the third-party provider.
11. Disclaimers
The Services, including all products, devices, recommendations, assessments, and subscription features, are provided “as is” and “as available.”
BeSwell 24 makes no warranties—express or implied—regarding accuracy, completeness, reliability, device performance, connectivity, safety, or any independence or health-related outcome.
12. Limitation of Liability
To the maximum extent permitted by law, BeSwell 24 is not liable for any indirect, incidental, punitive, or consequential damages, including but not limited to loss of data, revenue, profits, business opportunities, or reliance damages.
Because BeSwell 24 markets and distributes third-party assistive devices and technologies but does not manufacture or control them, BeSwell 24 is not responsible for:
- Device performance, functionality, or safety
- Device hardware or software defects
- Missed alerts, failed notifications, or connectivity interruptions
- Accuracy of sensor data or automated readings
- Third-party service outages or application failures
- User reliance on recommendations, product descriptions, or informational content
All devices and services are governed exclusively by the manufacturer’s warranty and terms. Any claims related to device defects, safety, or performance must be directed to the manufacturer.
In all cases, BeSwell 24’s total liability shall not exceed the amount you paid to BeSwell 24 in the 12 months preceding the claim.
13. Indemnification
You agree to indemnify and hold harmless BeSwell 24, its officers, employees, contractors, and partners from claims, losses, or liabilities arising from your use of the Services, violation of these Terms, misuse of products or devices, or actions taken as a caregiver or representative for another individual.
14. Governing Law
These Terms are governed by the laws of the State of Florida.
You agree to the exclusive jurisdiction of the courts located in Florida.
15. Changes to These Terms
We may update these Terms at any time. The revised date at the top reflects the most recent version. Continued use of the Services indicates acceptance of updated Terms.
16. Contact Us
- Email: support@beswell24.com
- Phone: [Insert Number] - 1:45